Case #1042

I submitted a complaint about my accommodation heating two weeks ago and nobody got back to me. It is freezing in my room and I have exams next week. This is really unacceptable.

1. Mobile portal

   14 days ago

   Original ticket #A-8871 submitted — heating not working.
2. Email

   9 days ago

   Student followed up — no response logged.
3. Feedback form

   Just now

   Escalation complaint filed.